Prof. Dr. Ziegler‘s research focusses on knowledge, information and content management in connection with technical information. Typical applications are within the domain of Technical Communication (TC) and related information sources and systems.

Methodologies and technologies

  • Information/data modeling and structuring
  • Metatdata concepts (PI-Class)
  • Topic concepts (modularization of content)
  • Reuse concepts
  • Variant and configuration management
  • Document generation and automization
  • Publishing technologies and automization
  • Delivery concepts
  • Digital Information Services (DIS)
  • Semantics / Knowledge modelling
  • KPI for content systems and processes
  • Content data science

Systems and activities

  • Process analysis, optimization and design
  • Market analysis (users and providers)
  • Planning, selection and implementation of Component Content Management Systems (CCMS)
  • Planning and introduction of Content Delivery Portals (CDP) and Digital Information Services (DIS)
  • Development and implementation of Knowledge Graphs and Semantics Correlation Rules for DIS

The above systems and processes therein are typically connected to document management, knowledge management, product lifecycle management, configuration management, as well as ERP/CAD/PDM systems. Therefore, applied research projects encounter corresponding logical and technical interfaces.

Participation in committees and working groups

  • iiRDS tekom working group
  • tekom conference advisory board
  • PROKOM scientific advisory board
  • ISO/IEC/IEEE 26531 (tekom representative): content management/ international standard
  • DMS forum product information
  • tekom AG DITA
  • tekom AG CMS
  • OASIS DITA technical subcommitee (machine industry)
  • VDMA AK mumasy (66320)